Elevating Aviation Asset Management: A Milestone in Safety & Data Excellence

Our multidisciplinary team is celebrating a major milestone, successfully completing the Airservices Australia Asset Data Capture & Site Investigation program after navigating a challenging 14-week travel schedule. 

From the scorching Pilbara to the beaches of Hamilton Island to the freezing peaks of Tasmania, the team crisscrossed Australia, visiting 33 airport locations and travelling more than 87,426 miles (140,700 kilometers). They lived our BeyondZero values every step of the way. 

“At the start of this program, we asked ourselves what success would look like. Our top two answers were: ensuring the safety of all team members and facility stakeholders and collecting high-quality data; and we successfully achieved both,” says Jacobs Project Manager & Team Lead Sam Scargill. “We also kept to schedule.”

The project leadership team established safety policies early through scenario planning and leveraged digital products to innovate the risk management for the project. Proactive planning and continuous monitoring ensured the program remained incident free. Regular check-ins with leadership and site teams helped refine logistics and improve any schedule challenges. A dedicated HSE lead and travel coordinator played a critical role in managing on-site fatigue, maximizing assessment time and accommodating unforeseen challenges —key factors in successfully executing the tight schedule.

Jacobs used its digital condition assessment tool, Asset Condition Evaluation System or ACES, to capture and analyze data on 45 control towers and facilities and over 11,000 individual assets.

The high-quality data captured was applied to Jacobs Asset Sustainability Investment model, identifying and prioritizing key remediation activities. This directly supports the client’s sustainable growth strategy and enhances their facilities to better serve their employees and manage asset resilience for reliable customer service.

This project would not have been possible or as successful without the seamless collaboration between Airservices Australia and Jacobs. “A massive shout out to the Jacobs team for the amazing effort that has gone into this work! To all the staff members that supported across the Airservices Australia business and in record time. A great demonstration of a very strong partnership between Airservices Australia and Jacobs,” says Tracey Rosewall, Head of Facilities and Property, Airservices Australia.

Airservices Australia is responsible for safely and efficiently managing air traffic in 11 percent of the world’s airspace, covering Australia’s sovereign airspace and international airspace over the surrounding oceans, including the Solomon Islands and Nauru. It also provides aviation rescue firefighting services at Australia's busiest airports. As operations evolve to prioritize sustainability, resilience, workplace inclusion and digital transformations, Jacobs has worked with Airservices Australia for more than six years to shape its broader approach to asset and facilities management. Our work on the Asset Data Capture & Site Investigation program is enhancing Airservices’ understanding of its facility assets—location, volume, condition and future suitability— to support safe, sustainable aviation and integrated service delivery and emergency response.

The team is currently finalizing the full suite of site-specific reports and readying the asset information and performance data to hand over to Airservices Australia.