Meet Susan Moisio
Aurora, Indiana, U.S.

As Jacobs Global Water Market Director, Susan Moisio leads our team of more than 9,000 visionaries and doers to develop innovative, sustainable and comprehensive solutions for tomorrow. She is an advocate for the OneWater approach, with no new water on Earth, communities cannot afford to waste this precious resource.
Susan and the team of technologists she leads are committed to providing clients world-leading technical and environmental expertise to address complex challenges across drinking water, wastewater, desalination, conveyance and flood control challenges with Jacobs’ OneWater approach to water management.
Named one of the top 40 influencers in the water industry and one of 2025's most powerful women in water by Global Water Intelligence (GWI), Susan is also the go-to person for wet weather and conveyance solutions. She works tirelessly to share her expertise as a mentor within Jacobs as well as by giving back to the water industry.
“A one water approach opens our teams to view all water as a resource, not as stormwater, wastewater, drinking water or water for industry but as one water; we really start to innovate when we engage with digital, health or the environment teams. From the largest water supply project in California to overflow control in London to total water management in Singapore, with a one water mindset, our teams work to protect and give communities, industries and regions access to the resource they need to flourish and expand.”
Susan is a technology fellow and a 30+ year member of the Water Environment Federation (WEF), past Chair of WEF’s Collection Systems Symposium, Technical Practices Committee and the recipient of the WEF and Ohio Water Environment Association’s Golden Manhole Awards for service – a testament to her background and expertise in the field.
Susan has gained significant industry experience serving as the Conveyance Senior Technical Consultant for the Miami-Dade County Water and Sewer Department Ocean Outfall Legislation Program - a $5.7 billion, 11-year program to eliminate all wastewater discharge to the Atlantic Ocean by 2025; Baton Rouge’s $2 billion Wet Weather Program, Las Virgenes Pure Water Program and the Northern Kentucky $100 million SSO Tunnel.
Internationally, Susan is well recognized for her work on the Thames Tideway Tunnel Program in London, U.K. – an iconic program that will reduce overflow into the Thames River; as well as her involvement in VCS’s integrated CSO model which includes Odense, Denmark’s collection system, combined and storm, river and treatment works.
Now with 38 years of experience in wet weather management, Susan remembers how it all got started.
Right out of college, she accepted a position with the Cincinnati Metropolitan Sewer District, as an engineer in the wastewater collection division – the division responsible for collecting all the wastewater for 3,000 miles of sewer in the Cincinnati Metropolitan area.
In the 16 years Susan spent working in Cincinnati’s Wastewater Collection Division, she gained invaluable knowledge and hands-on experience in hydraulic modeling, SSES studies, rehabilitation projects, emergency response and combined sewer overflows and sanitary sewer overflows operation and management that prepared her for a career move to the consulting industry.
On Miami’s Ocean Outfall Legislation Program, Susan learned about climate change impacts, developing a one water approach to solving problems which she brings to the Las Virgenes Pure Water Program. The Pure Water Program develops a full water cycle approach to water supply and improving water quality.
Susan is a life-long learner, never afraid to try something new and always willing to step out of her comfort zone. She’s humble, gracious and kind and leads by example. She recognizes that she can learn from people at every level of the organization and works to give her team the opportunity to shine. Susan’s passion for her work, the industry and her dedication to her staff has led to Jacobs’ No. 1 industry rankings by several third-party organizations. Under Susan’s leadership, Jacobs has been named one of the top trenchless engineering firms, and she has spearheaded the team’s focus on the many innovations in this field.
Her commitment to making the world a better place by protecting the environment is the underlying driver for her dedication to this industry and what inspires her innovation in her work and leading her team to develop the solutions for tomorrow.
Get to know Susan
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38 +
years of experience in wastewater, sanitary sewer systems and combined sewer overflows
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2025
the year she was named one of the Most Powerful Women in Water by Global Water Intelligence
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1.5 K+
abstracts reviewed for WEFTEC while serving on the Program Committee
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200
trees planted this year on the Moisio Farm in Indiana
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2019
the year she was named to Global Water Intelligence's Top 40 Water Technology Power List

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From our newsroom
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News
Water, Energy and Food: Water’s Role at the Nexus of Three Critical Resources
Jacobs Global Water Director Susan Moisio explores the interconnectivity of water, energy and food and the need for integrated, cross-sector solutions. Read her perspectives.
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Page
Digital OneWater Solutions with Jacobs and Palantir
Jacobs partnership with Palantir leverages the power of data and domain expertise to transform water and wastewater management. Through our Digital OneWater solutions, we provide integrated data solutions across the entire water cycle, enhancing efficiency, performance and sustainability. Explore our latest recordings to learn more about.
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Navigating Cybersecurity Threats and Regulatory Compliance in US Water and Wastewater Utilities
In this article, Jacobs Global Water Director Susan Moisio and Vice President for Operational Technology (OT) Cybersecurity John Karabias discuss the escalating cybersecurity threats to U.S. water and wastewater facilities, the challenges utilities face in balancing operational performance with cybersecurity and the role of Jacobs in providing cybersecurity and risk management support to these utilities, including new assessments for getting cyber ready.
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Nature’s Role in CSO Control
Joseph Danyluk discusses a workshop he's leading at Amsterdam International Water Week on the use of nature-based solutions to control combined sewer overflows.
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Webinars
Jacobs and Palantir: Digital OneWater Powered by AI
Join our global water experts in a special “In the kNOW” webinar series in partnership with Palantir as we discuss challenges and practical tips to making AI work in the field. Learn how we’ve translated our deep domain expertise of how to plan, design, build, maintain and operate water and wastewater infrastructure into digital solutions. We recognize digital transformation is a journey, so we’ll share our best practices in where to get started through how to leverage AI safely and securely.
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Accelerating Change on World Water Day
Susan Moisio discusses World Water Day and how we’re accelerating change at Jacobs through the work we perform every day with our clients.
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Susan Moisio Named Global Director of Jacobs’ Water Market
Named one of the top 40 influencers in the water industry by Global Water Intelligence (GWI), Susan Moisio is the go-to person for wet weather and conveyance solutions. And now, we’re excited to announce she will lead our water solutions globally as the new Global Director of Jacobs’ Water Market. Read more about Susan's career and her new role in this article.
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Harnessing Artificial Intelligence for Wastewater Nutrient Control
Jacobs has been tasked with developing a predictive digital tool to optimize wastewater treatment operations. Read how artificial intelligence can help to protect aquatic ecosystems and drinking water supplies.
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Introducing Digital OneWater
Jacobs’ Global Water Director Susan Moisio explains why data and digital solutions are central to our OneWater philosophy.
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Water’s Journey to Net Zero
Jacobs Global Water Market Director, Susan Moisio, is speaking at the Global Water Summit. As part of the Leading Utilities of the World network, for which Jacobs is foundation partner, Susan will be joining a session titled Leading the Race to Zero. Read Susan’s thoughts on water’s journey to net-zero and how we’re supporting our clients with their climate commitments.
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A OneWater Story: Water Affects Us and Connects Us All
What do Wapakoneta, Ohio; Dubai, UAE; Neil Armstrong and Jacobs have in common? They’re all part of Celebrating World Water Day and its ties to OneWater.
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Podcasts
Treating the Water Cycle as One Water
Water treatment is a highly sophisticated process, and today’s communities are increasingly leveraging digital tools and taking a holistic view of the complete water cycle. In this Inflection Points discussion, Susan Moisio, Vice President Global Solutions Conveyance and Storage at Jacobs, shares her insights into the approach known as “one water.”
In the media
US Water Alliance: One Water Insight Interviews: Susan Moisio
Global Water Intel: O&M to Remain a Core Component of Jacobs Full-Service Water Solutions Strategy